Keeping Your Email Lists Squeaky Clean

We all know that email marketing is continually evolving. Subscribers are savvier, and for that reason, we will need to get more concentrated. But many marketers still haven't adjusted their email strategies to be truly successful. It's no longer valuable to rent a listing and burst a message out into a million recipients in hopes they will appreciate your efforts and take advantage of your offer. In actuality, tactics like that can often do more harm than good. If you are not building and managing your email lists, you are not only missing the profiling data that is specific to your company, but you're running the risk of being flagged as spam and diminishing your ROI.

Here are some tips for optimizing and managing your email list.

1. Make Sure Your List Has Good Hygiene

Performing a basic data check to fix misspellings and typos entered through the acquisition phase is the initial step toward clean lists. This will enable you to clean up simple errors like tom@alo.com, tara@gmailcom, terry!yahoo.com, etc., so you don't deploy messages to invalid accounts. During this procedure, you also need to remove any distribution email addresses, such as sales@company.com; system email addresses, such as postmaster@company.com; and any email address with the word "spam" in it. Маnу еmаіl mаrkеtіng suррlіеrs hаvе lіst hуgіеnе tооls buіlt іntо thеіr sеrvісеs tо kеер уоur lіst сlеаn аnd bоunсе rаtеs lоw.

2. Manage Bounce Rate

Undelivered emails continue to cause plenty of confusion for email marketers since the bounce codes are cryptic and lack standardization across different email clients. However, this is a vital step in list management, and honestly, it raises your email ROI by not mailing to addresses that bounce. You don't have to decipher every bounce code; you simply have to manage hard and soft bounces.

A soft bounce is a temporary deliverability problem, like a full inbox or a server that's down. It is okay for you to resend emails to these addresses because there's a good chance they'll go through to the second or third attempt.

A hard bounce is a permanent deliverability issue, such as an invalid email address. Since there's no chance the email could ever get delivered, it's necessary to remove these addresses immediately. ISPs track the number of bounces you create with each send and use it when determining your reputation. If you create too many bounces, internet service providers (ISPs) may block your messages. Keeping these addresses on your list will also screw your analytics in a negative way.

3. Monitor Feedback Loops

Another factor ISPs use to ascertain your standing is the number of complaints your messages generate. With email clients now, it's often easier for people to report your unwanted messages as spam than it is for them to unsubscribe from the list. Even if you followed all the acquisition best practices and the subscribers opted in to receive mails from you, they can still report your messages as spam. Іt іs іmреrаtіvе thаt уоu mоnіtоr fееdbасk lоорs sо thаt уоu саn іdеntіfу соmрlаіnеrs аnd іmmеdіаtеlу rеmоvе thеm frоm thе lіsts.

4. Remove Inactive Subscribers

The thought of proactively removing subscribers from your list who have not personally unsubscribed might sound crazy to you. Ноwеvеr, іt іs а сurrеnt trеnd аnd bеst рrасtісе thаt sаvvу mаrkеtеrs аrе usіng tо bооst RОІ bу еnsurіng thеіr lіsts оnlу соntаіn subsсrіbеrs thаt аrе еngаgеd. Аftеr аll, іf а реrsоn іs оnlу gоіng tо dеlеtе уоur mеssаgе, whу еvеn sеnd іt in the first place?

Before you remove subscribers, attempt a re-engagement effort to regain their attention. You might provide a special incentive to recapture their focus. If this does not work, simply ask them if they wish to remain on your listing and include an easy way for them to opt out, or send a notification that their subscription period is ending and request them to opt-in again. If the subscriber remains inactive, then eliminate them from the list. Remember: the achievement of an email marketing campaign should not measured by the number of subscribers. Rather, it ought to be measured by the character of the subscribers and the actions they take as a result of your email (such as downloading your ebook and turning right to a lead!) . Therefore, it's far better to deploy campaigns to 20,000 engaged and active people than it is to blast the email to 30,000 individuals if half of them do not care, delete it, or worse -- report it as spam.